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Privacy Policy — UBS Gold Bar

Last Updated: 18 November 2025

Welcome to UBS Gold Bar, an application developed by PT. Untung Bersama Sejahtera (“we”, “our”, or “us”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our mobile applications on Android and iOS platforms.

By installing or using the UBS Gold Bar application (“App”), you agree to the terms described in this Privacy Policy.
If you do not agree, please discontinue the use of the App.

1. About UBS Gold Bar

UBS Gold Bar is a mobile application designed to enhance your gold ownership experience.
The App allows users to:

  • Scan and verify the authenticity of UBS gold bars
  • View real-time buy and sell prices of gold
  • Calculate estimated gold asset value based on items owned
  • Access official UBS store locations and related information

Our goal is to provide transparency, convenience, and trust in the world of physical gold ownership.

2. Information We Collect

We collect the following types of personal and device-related data to provide and improve our services:

Personal Information
  • Full name
  • Email address
  • Phone number
  • Date of birth
Device & Technical Information
  • Approximate or precise location (GPS or general location)
  • Photos or media files you intentionally upload or grant access to
  • Camera or microphone access (only when required for specific features, such as scanning)
  • Activity logs, crash logs, diagnostic data, and analytics

We do not collect financial details, contact lists, or unrelated personal data.

3. How Your Information Is Collected

We gather information through the following methods:

  • User-provided input during account creation or profile updates
  • Voluntary permissions granted for camera, microphone, location, and media access
  • Automatic data collection through Firebase for analytics, crash reporting, and performance monitoring

All data collected is used solely to support the App’s functionality and enhance user experience.

4. How We Use Your Information

Your data is used for:

Account Management

To register, authenticate, and manage your account within the App.

Personalization

To tailor content, features, or pricing displays based on your activity and preferences.

App Optimization

To analyze usage, troubleshoot issues, detect crashes, and improve overall performance.

We do not use your data for advertising or marketing activities unless explicitly stated or permitted by you.

5. Sharing Your Information with Third Parties

We do not sell your personal data to any third party.
However, to operate our App effectively, we work with:

Firebase (Google LLC)

Used for:

  • Analytics and performance monitoring
  • Crash reporting

Firebase may process device identifiers, technical metadata, and activity logs as part of its functionality.

All third-party services operate under their respective privacy policies and data protection standards.

6. Data Storage & Security

We take data security seriously. Your data is:

  • Stored securely in encrypted local storage on your device
  • Retained only for as long as you remain logged in
  • Protected using modern security practices and safeguards

While no digital system is completely immune to risks, we continually improve our security layers to keep your information safe.

7. Your Rights as a User

You have full control over your personal information. You may:

Delete Your Account

Request account deletion through the App or by contacting our support team.

Update Your Information

Modify personal details directly through your profile settings.

We will process your requests within a reasonable time frame and in accordance with applicable regulations.

8. Children’s Privacy

The App is not specifically intended for children under the age of 13.
However, it may still be used by minors as there are no access restrictions.
Parents or guardians are encouraged to monitor their children’s use of the App.

9. Subscriptions, Payments & Cookies

  • The App does not offer any subscriptions or in-app purchases.
  • The App does not use cookies, as cookies are typically used in web-based platforms, not mobile apps.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements.
Any updates will be posted on this page with a new “Last Updated” date.
You are encouraged to review this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact:

  1. Untung Bersama Sejahtera
    Email: info@ubsgold.com